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About The Spa @ Hilton Sibiu
The Spa @ Hilton Sibiu is a spa at Strada Pădurea Dumbrava 1 in Sibiu, Romania. It holds a Google rating of 4.2 from 17 reviews. Reviewers mention massages most, with two five-star reviews naming therapists Adela and Dayu, while two critical reviews from the past year describe conflicting opening times and a subscription that became pricier and more restricted. It opens daily and accepts cards.
What The Spa @ Hilton Sibiu offers
The Spa @ Hilton Sibiu is listed under the single category of spa. Reviewers name massage as the main treatment, including a full-body tailored massage, and describe sauna sessions as part of an afternoon visit. One review also mentions a menu of services that includes facials.
Visitors appear to include couples spending an afternoon together, as well as Sibiu residents who held a subscription to the spa area. Day passes are also sold, according to one reviewer.
What customers say about The Spa @ Hilton Sibiu
Three of the five review excerpts give five stars. One review from 3 years ago describes an afternoon that began with a massage with Adela and Dayu, followed by a few sauna sessions. Another from the same period recommends the full-body tailored massage with Adela and calls the visit a way to disconnect at the end of a busy week. A review from 10 months ago says only that the spa facilities are great.
The critical reviews are more recent. One review from a year ago, rated 2 stars, describes buying a day pass and finding conflicting opening times: 2 PM to 9 PM online, 10 AM to 9 PM by phone. The reviewer was told services could be booked after 1:30 PM, and wondered whether the older reviews still reflect how the spa runs now.
A 1-star review from a year ago comes from a Sibiu resident who took a subscription several times and stopped after the price rose and the access program was restricted. The reviewer rates the quality of services as low and as short of what a 4-star standard implies.
Hours, prices and payment
The spa is open seven days a week. From Monday to Thursday it runs from 12:30 PM to 9 PM, and from Friday to Sunday it opens earlier, at 10 AM, and closes at 9 PM.
Credit cards and contactless payment are both accepted. On value, the most detailed comment comes from a subscriber who says the subscription price increased while access was reduced. Another reviewer mentions buying a day pass.
Location and access
The spa is at Strada Pădurea Dumbrava 1 in Sibiu, in Municipiu Sibiu, Județul Sibiu, Romania. The entrance is wheelchair accessible, and the listing also shows accessible parking and an accessible restroom.
Good to know before visiting The Spa @ Hilton Sibiu
One reviewer who bought a day pass was told by phone that services could be booked after 1:30 PM, and on arrival was handed a menu of services to choose from. Opening times quoted to that reviewer differed between the online listing and the phone call, so the posted hours above are the ones on the listing. The listing carries 10 photos.
Questions about The Spa @ Hilton Sibiu
How is The Spa @ Hilton Sibiu rated?
The Spa @ Hilton Sibiu has a Google rating of 4.2 from 17 reviews. Recent reviews are mixed, with praise for massages and sauna sessions and complaints about subscription pricing and conflicting opening times.
Is The Spa @ Hilton Sibiu open on Sunday?
Yes. The Spa @ Hilton Sibiu is open seven days a week. On Sunday the listed hours are 10 AM to 9 PM.
Does The Spa @ Hilton Sibiu take cards?
Yes. The listing shows that The Spa @ Hilton Sibiu accepts credit cards and contactless payment.
Is The Spa @ Hilton Sibiu wheelchair accessible?
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at The Spa @ Hilton Sibiu.
Where is The Spa @ Hilton Sibiu in Sibiu?
The Spa @ Hilton Sibiu is at Strada Pădurea Dumbrava 1 in Sibiu, in Județul Sibiu, Romania.
Written by the SpaSpot editorial team from this business's public Google listing and 17 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (8 photos, 21 seconds)
Reviews (17 on Google)
- Zoya Zilbermana year ago
Seems that most of the reviews are a year old so maybe our experience is the way the spa is running currently? We bought a day pass to use the spa. Online the hours are posted as 2 - 9 PM, over the phone 10 - 9 PM. Over the phone we were told we could book services after 1:30 PM. When we got there I was given a menu of services to choose from. I started looking at facials and the lady said there are no facials available. I started looking at massages and she said only one type is available (head, shoulders). Why didn't they say anything on the phone about not being able to provide service? Why even hand me the menu? Two rooms were out of service (infrared and steam room). The women's bathroom didn't have any toilet paper. We were told there were no more towels (they are in the laundry) and that in 10 minutes they will bring us some. They brought a robe as a towel substitute? Ummm OK. There is a sign on the changing room door that says "let us know if you are in need of personal items" so I asked for lotion. No lotion was available. At no point did the lady smile or apologize for lacking any of the items. I was understanding at first but as the afternoon went on, I felt frustrated with the cost of the day while not providing the promised service. Life happens but also they should have charged us half off. That was a ridiculous amount of money for what this spa had to offer.
- Valentina Ch3 years ago
We (+hubby) spent an amazing afternoon here... starting with the relaxing massage with Adela and Dayu, followed by a few sauna sessions.. it was exactly what we needed at the end of a hard week... thank you for the great experience!
- Adina Marin10 months ago
Great SPA facilities
- Irina Alina Dobosa year ago
I have taken a subscription to the SPA area several times, being from Sibiu. I gave up when the subscription price increased, the access program was restricted and the quality of the services remained the same (low)!!! Unbelievable. I understand the need to optimize costs, but not like this! These people seem to be disconnected from reality and do not know what 4-star services mean, although it seems that the prices are aligned, even slightly higher! I remind those who manage the business of just a few of the minuses: slippery floors (even dangerous!), frequently non-functional areas (saunas), unpleasant smell in the jacuzzi area (poor sanitation), old bathrobes/towels, unsatisfactory SPA program. I will gladly return after you correct all the shortcomings
- Oana Craciun3 years ago
An experience that helps you disconnect, and find complete relaxation even at the end of a busy day or week. I recommend Full-body tailored massage, by Adela. You will surely find that at the end of the session, muscle tension or back pain have disappeared.
Showing the 5 reviews Google marks as most relevant, of 17. Read all on Google.
Location
Strada Pădurea Dumbrava 1, 550144 Sibiu, RomaniaGet directions
Spa in Sibiu, Romania
The Spa @ Hilton Sibiu serves Sibiu in Municipiu Sibiu. Its 4.2 rating comes from 17 customer reviews on Google. Compare it with every spa and salon in Sibiu, or browse all listings in Romania.
